<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-7228423590004138270</id><updated>2011-11-27T18:00:30.679-07:00</updated><category term='kmworld08'/><category term='copyright'/><category term='android'/><category term='iphone'/><category term='wiki'/><category term='knowledge management'/><category term='social networking'/><category term='&quot;orphaned works&quot;'/><category term='geolocation'/><category term='web 2.0'/><category term='#sla2008'/><category term='twitter'/><category term='sla'/><category term='brightkite'/><category term='sla2009'/><category term='government'/><category term='trust theory'/><category term='creative commons'/><category term='roi'/><category term='sla2008'/><category term='foursquare'/><title type='text'>Know to Compete</title><subtitle type='html'>Information issues involving copyright, knowledge management, and competitive intelligence.</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>21</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-1003176304705295505</id><published>2010-11-15T09:38:00.000-07:00</published><updated>2010-11-15T09:38:40.117-07:00</updated><title type='text'>Summary of Location Based Applications and Facebook places integration</title><content type='html'>A number of location applications (foursquare, gowalla, scvngr) are partnering with Facebook and their Facebook Places service. This will allow Facebook Deals, and advertising product, to get a lot more data than just Facebook Places was providing. This means more location based deals for consumers and a much better product for businesses interested in advertising and customer data.&lt;div style="float: right; margin-top: 4px;"&gt;&lt;script type="text/javascript"&gt;digg_url = "&lt;data:post.url/&gt;";digg_skin = "compact";digg_window = "new";&lt;/script&gt; &lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt; &lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;More on this here:&amp;nbsp;&lt;a href="http://androidspin.com/2010/11/15/location-based-check-ins-facebook-deals-and-twitter-places/"&gt;http://androidspin.com/2010/11/15/location-based-check-ins-facebook-deals-and-twitter-places/&lt;/a&gt;&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;Nothing about Google Buzz apparently.&amp;nbsp;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-1003176304705295505?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/1003176304705295505/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=1003176304705295505' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1003176304705295505'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1003176304705295505'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2010/11/summary-of-location-based-applications.html' title='Summary of Location Based Applications and Facebook places integration'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-2743744953857431578</id><published>2010-02-10T14:05:00.004-07:00</published><updated>2010-02-10T14:44:18.881-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='social networking'/><category scheme='http://www.blogger.com/atom/ns#' term='foursquare'/><category scheme='http://www.blogger.com/atom/ns#' term='brightkite'/><category scheme='http://www.blogger.com/atom/ns#' term='geolocation'/><category scheme='http://www.blogger.com/atom/ns#' term='twitter'/><category scheme='http://www.blogger.com/atom/ns#' term='iphone'/><category scheme='http://www.blogger.com/atom/ns#' term='android'/><title type='text'>Google maps for mobile and google buzz</title><content type='html'>&lt;div class="mobile-photo"&gt;&lt;/div&gt;Buzzzzzzz! You might have heard or tried this new google application. It integrates fully with gmail to provide a new and rapidly expanding layer of social networking to the popular web based email client. But, have you heard about its geolocation features? When you post publicly with a location enabled device your little status updates can show up on google maps. Right now this is only available on android powerd devices and the iphone through the google maps application.&lt;br /&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;a href="http://3.bp.blogspot.com/_j7Qp3Sgp9-4/S3MglKqdu5I/AAAAAAAABZg/WtapEI2Llgg/s1600-h/CAP201002101353-705479.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"&gt;&lt;img border="0" src="http://3.bp.blogspot.com/_j7Qp3Sgp9-4/S3MglKqdu5I/AAAAAAAABZg/WtapEI2Llgg/s320/CAP201002101353-705479.jpg" /&gt;&lt;/a&gt;&lt;/div&gt;&lt;br /&gt;Is this a privacy issue or will it enable a new level of sharing and worldwide interaction? Probably both. Within my first few minutes of using this feature I had replied to buzzes from 4 continents and some islands that I will probably never visit. True, you can do that with twitter but it feels much more interactive and fun here. Its also potentially more invasive as you're somewhat linking your email accounts together, a much more personal interaction than a twitter profile.&lt;br /&gt;&lt;br /&gt;How does this differ from google latitude, the failed geolocation application that was supposed to have learned from the startup dodgeball? It really doesn't. Except that this actually is fun. Why is it fun? I can't even tell you. It doesn't have a game element like foursquare, gowalla, or mytown. It doesn't have a let's share where we are so we can meet up and party attitude like brightkite or dodgeball. It's basically just google latitude done over again. The main difference that I see here is that instead of approaching it from a privacy concerned viewpoint it just popped up as a new layer on my map, and it was full of little bubbles I could read. Compare this to brightkite, a service that started in Denver and for years has tried to get this late adopter city to post geolocation statuses, and the the difference is immediately apparent. On brightkite there are "2" status updates within 4 kilometers of me in the past 2 hours. Then look at the image above. Buzz has been up for about 24 hours and look at all those messages. Whether or not Buzz is a facebook or twitter killer, I don't know, but bye bye brightkite. All bk has going for it is its facebook integration, which buzz is not likely to get.&lt;br /&gt;&lt;br /&gt;&amp;nbsp;We'll just have to see how this plays out, but its very interesting and I predict incredibly explosive growth unlike anything we've seen before.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-2743744953857431578?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/2743744953857431578/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=2743744953857431578' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/2743744953857431578'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/2743744953857431578'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2010/02/google-maps-for-mobile-and-google-buzz.html' title='Google maps for mobile and google buzz'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_j7Qp3Sgp9-4/S3MglKqdu5I/AAAAAAAABZg/WtapEI2Llgg/s72-c/CAP201002101353-705479.jpg' height='72' width='72'/><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-777215527507284787</id><published>2009-09-16T13:48:00.003-06:00</published><updated>2009-09-16T14:18:58.435-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='social networking'/><category scheme='http://www.blogger.com/atom/ns#' term='trust theory'/><category scheme='http://www.blogger.com/atom/ns#' term='twitter'/><title type='text'>Twitter, hashtags, and implied trust</title><content type='html'>&lt;div style="text-align: left;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;As the amount of information we are exposed to increases we will have to be more conscious consumers of information. The value of information is tied to its authenticity, source, and gravity. One aspect of social networking is the question of how much information can be trusted because it comes from your "friends." This is the idea behind &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_0"&gt;facebook&lt;/span&gt; and its new search function as well as the ability to share links, notes, and other information. We trust information from our friends more than from people we don't know. There has been some research to show how important trust is when it comes to making &lt;span class="blsp-spelling-corrected" id="SPELLING_ERROR_1"&gt;decisions&lt;/span&gt; including Abram (2008, p.468) . &lt;/span&gt;&lt;/div&gt;&lt;!-- DIGG --&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;The interesting thing is that in social networking applications we are making contacts that aren't really our "friends." We're adding other contacts, brief &lt;span class="blsp-spelling-corrected" id="SPELLING_ERROR_2"&gt;acquaintances&lt;/span&gt;, or people with common interests. We may be adding celebrities or or people we may never meet and even marketers and representatives of brands. And yet, do we trust what they say and how much trust do we give them? &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_3"&gt;McAllister&lt;/span&gt; stated that interpersonal trust is measured on a gradient and is &lt;/span&gt;&lt;span class="Apple-style-span" style="line-height: 26px; "&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;"the extent to which a person is confident in, and willing to act on the basis of, the words, actions, and decisions of another" (&lt;span class="blsp-spelling-error" id="SPELLING_ERROR_4"&gt;McAllister&lt;/span&gt;, 1995, p. 25). So we don't trust these contacts fully, but we probably assign some amount of trust to them based on our experience with their communications and status. Is this amount of trust quantifiable by any tools such as &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_5"&gt;twitalyzer o&lt;/span&gt;r are we on our own?&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-style-span" style="line-height: 26px;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;The last trust question I have is about &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_6"&gt;hashtags&lt;/span&gt;. They are very interesting little things in the twitter world. They allow you to tag your twitter posts with a topic, conference affiliation, or other category. Besides the occasional spamming this enables, which twitter is now &lt;span class="blsp-spelling-corrected" id="SPELLING_ERROR_7"&gt;combating&lt;/span&gt;, this provides for a certain authority to a post. No longer is a post just a random thought but it has been assigned a kind of meaning, and that meaning can be associated with some level of implied trust. Attendees of a conference may follow a &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_8"&gt;hashtag&lt;/span&gt; for their conference and posts with that tag are attributed with the understanding that this person is at their conference. They are thus "experts" of some level on this topic. They don't even have to be contacts let alone friends of yours and yet you are subconsciously assigned this level of trust to them. Are they at the conference? Are they an expert in the conference field or a novice? Is their a difference to the quality of their posts if they are at either end of the spectrum or are both valuable? &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_9"&gt;Hashtags&lt;/span&gt; are certainly valuable in this instance, allowing you to find posts about your topic of interest regardless if you know of the poster, but how much can we trust them?&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-style-span" style="line-height: 26px;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;To further complicate the trust issue we have &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_10"&gt;hashtag&lt;/span&gt; &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_11"&gt;retweeters&lt;/span&gt;. Each time a person uses the assigned &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_12"&gt;hashtag&lt;/span&gt; the &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_13"&gt;retweeter&lt;/span&gt; &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_14"&gt;reposts&lt;/span&gt; the post under the &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_15"&gt;retweeter&lt;/span&gt; name. This is used at conferences so everyone can follow one twitter account and yet profit from the information that any attendee posts with the &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_16"&gt;hashtag&lt;/span&gt;. This is truly an implied trust that we're dealing with though, as now the posts of strangers are being posted under the name of a trusted source. Of course the original posters name is included, but how many levels of trust can the human brain factor in when scanning this nesting of information in a twitter stream? Is the &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_17"&gt;repost&lt;/span&gt; more trusted than the original since it now has a trusted name attached? What attached values to a twitter post make you more likely to act or use the information in a decision?&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-style-span" style="line-height: 26px;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;There seems to be many more questions than answers when it comes to trust and social networking right now, but it seems important to consider how much you trust the information you are presented with now that the sources are getting more complex.  Timely &lt;span class="blsp-spelling-corrected" id="SPELLING_ERROR_18"&gt;crowdsourced&lt;/span&gt; information can be a powerful tool, but how do we assign value to each post and source when considering the overall value of the information?&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-style-span" style="line-height: 26px; "&gt;&lt;span class="Apple-style-span" style="line-height: normal; "&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-style-span" style="line-height: 26px; "&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;Abram, S. &amp;amp; &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_19"&gt;Downey&lt;/span&gt; E. M. (2008). Our user experience: Puzzle pieces falling into place - workshop &lt;/span&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;report. &lt;/span&gt;&lt;i&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;The Serials Librarian&lt;/span&gt;&lt;/i&gt;&lt;i&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;, 55&lt;/span&gt;&lt;/i&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;(3), 461-468. &lt;span class="blsp-spelling-error" id="SPELLING_ERROR_20"&gt;Hunstville&lt;/span&gt;, AL: Mississippi State University Libraries.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="text-align: left;"&gt;&lt;span class="Apple-style-span" style="line-height: 26px; "&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;span class="blsp-spelling-error" id="SPELLING_ERROR_21"&gt;McAllister&lt;/span&gt;, D. J. (1995). Affect and cognition-based trust as foundations for interpersonal cooperation &lt;/span&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; &lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;in organizations. &lt;/span&gt;&lt;i&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;Academy of Management Journal, 38&lt;/span&gt;&lt;/i&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;(1), 24-59.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-style-span"   style="font-family:Verdana;font-size:100%;"&gt;&lt;span class="Apple-style-span" style="font-size: 13px; line-height: 26px;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;div style="float:right; margin-top:4px;"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;br /&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-777215527507284787?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/777215527507284787/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=777215527507284787' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/777215527507284787'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/777215527507284787'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2009/09/twitter-hashtags-and-implied-trust.html' title='Twitter, hashtags, and implied trust'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-6632633235362049290</id><published>2009-06-16T12:35:00.002-06:00</published><updated>2009-11-16T00:08:21.499-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='sla2009'/><category scheme='http://www.blogger.com/atom/ns#' term='sla'/><category scheme='http://www.blogger.com/atom/ns#' term='roi'/><title type='text'>ROI in special libraries session</title><content type='html'>&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;One of the more interesting sessions at SLA 2009 that I attended dealt with the use of return on investment (ROI) calculations in the the special library. One of the most important things for strategic knowledge centers to do is show their value, and ROI is the way to show this to the business world. Here are the interpretations of my notes from that session.&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Unfortunately there is no "magic formula" for showing value. What is important and valued at your organization is going to be different, and how that value can be shown will be different as well. You will have to consider what your management and the decision makers are looking for, and show how you are providing that added value. You may have to change what you are providing to meet there needs as well. Importantly, what your organization values can also change over time, even rapidly.&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;One way of showing what value you add is to show what needs would be unmet if your position or department were eliminated. This feels like the "this company would fail without me" argument, but taken in realistic terms more concrete value statements can be made.&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Your department can retail to other units and locations within your organization or even outside of it. What simpler way to show financial value than to charge the company for services, or at least show that you are competitive.&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;You may consider adding or amending your services. Perhaps more competitive intelligence is needed in your organization? "Get out of your comfort zone" and find new things you can do with your expertise besides what you've always done before.&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Show your organization how you can impact or generate new revenue streams. You can control over information - use it.&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Regularly revisit what you do. You must reevaluate what you're doing and determine if it is the best use of your resources. What kind of impact is your work having on the organization? Are they aware of this impact?&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; Find out how your accounting department reports to management. Learn their terminology and use it. Show your utilization rate in their terms.&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-style-span" style="white-space: pre;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;You have the power to research and write. You can influence customers by writing articles. Use this power wisely.&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-style-span" style="white-space: pre;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Financial people know numbers and like spreadsheets. Give them something pretty to look at. You don't have to be a financial expert to make a good looking spreadsheet that shows your value.&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-style-span" style="white-space: pre;"&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Knowledge professionals work best when embedded. Be a part of your organization. Integrate yourself fully.&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;You can add some technology to make your department visible and show off your assets. Archive RSS feeds and put it all in one email for executives. This cuts the information overload that these executives face. You can allow them to subscribe to more information and provide that value added service. Provide wikis and blogs to allow executives to share unstructured content that would usually be email. Web 2.0 is here to help you and your organization, use it.&lt;/div&gt;&lt;div&gt;&lt;span class="Apple-tab-span" style="white-space:pre"&gt; &lt;/span&gt;Consider ROI reporting as an opportunity. It provides you with the opportunity to show how what you're doing affects them and the larger organization. They need to know how what you're doing will benefit them in the short term if you want to have any hope of making your long term visions happen.&lt;/div&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-6632633235362049290?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/6632633235362049290/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=6632633235362049290' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/6632633235362049290'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/6632633235362049290'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2009/06/roi-notes-sla2009-no-magic-formula-for.html' title='ROI in special libraries session'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-1870261853885277108</id><published>2009-06-07T19:09:00.004-06:00</published><updated>2009-06-07T19:13:26.100-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='brightkite'/><category scheme='http://www.blogger.com/atom/ns#' term='android'/><title type='text'>Brightkite application for android</title><content type='html'>&lt;!-- DIGG --&gt;Brightkite (&lt;a href="http://www.brightkite.com"&gt;http://www.brightkite.com&lt;/a&gt;) has release an android application (for google phones). Just when I was starting to lose faith in brightkite they do something else right.&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;&lt;a href="http://brightkite.com/objects/539546b8515a11dea354003048c10834"&gt;Link to Brightkite blog with application link&lt;/a&gt;&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;Note, to download the application you'll need a 2d barcode reader (for which android has several).&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;&lt;div style="float:right; margin-top:4px;"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;br /&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-1870261853885277108?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://brightkite.com/objects/539546b8515a11dea354003048c10834' title='Brightkite application for android'/><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/1870261853885277108/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=1870261853885277108' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1870261853885277108'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1870261853885277108'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2009/06/brightkite-application-for-android.html' title='Brightkite application for android'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-690240615069183312</id><published>2009-03-03T10:26:00.005-07:00</published><updated>2009-03-03T11:55:27.986-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='social networking'/><category scheme='http://www.blogger.com/atom/ns#' term='web 2.0'/><category scheme='http://www.blogger.com/atom/ns#' term='wiki'/><category scheme='http://www.blogger.com/atom/ns#' term='twitter'/><title type='text'>Skittles.com</title><content type='html'>&lt;!-- DIGG --&gt;Just days after I made a presentation about how companies can use twitter to show what people are saying about them on their own website &lt;a href="http://www.skittles.com/"&gt;http://www.skittles.com&lt;/a&gt; has gone and used a twitter search for skittles as their website. Whatever you say about skittles is now posted right there, on their site. They did have to implement an age question in an attempt to block under aged viewers from the questionable content that is present when you give people this kind of a forum. Overall it seems to be quite clever though. I think it is quite a coincidence.&lt;br /&gt;&lt;br /&gt;Also, if you click on the link to their products via a little overlay they have set up, it directs you to their wikipedia page. This I find to be also clever and brave.&lt;br /&gt;&lt;br /&gt;There's also some facebook integration going on here.&lt;br /&gt;&lt;div style="float: right; margin-top: 4px;"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-690240615069183312?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.skittles.com' title='Skittles.com'/><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/690240615069183312/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=690240615069183312' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/690240615069183312'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/690240615069183312'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2009/03/skittlescom.html' title='Skittles.com'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-5157157713567396955</id><published>2009-01-22T18:33:00.003-07:00</published><updated>2009-01-22T18:36:52.840-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='creative commons'/><category scheme='http://www.blogger.com/atom/ns#' term='copyright'/><category scheme='http://www.blogger.com/atom/ns#' term='government'/><title type='text'>The White House adopts creative commons</title><content type='html'>Just a quick note today. The white house has adopted a creative commons attribution license. Also of note they are referring to the Digital Millennium Copyright Act and to "subscribers". That part I don't get.&lt;br /&gt;&lt;br /&gt;from: http://www.whitehouse.gov/copyright/&lt;br /&gt;&lt;br /&gt;&lt;blockquote&gt;Copyright Notice&lt;br /&gt;&lt;br /&gt;Pursuant to federal law, government-produced materials appearing on this site are not copyright protected. The United States Government may receive and hold copyrights transferred to it by assignment, bequest, or otherwise.&lt;br /&gt;&lt;br /&gt;Except where otherwise noted, third-party content on this site is licensed under a Creative Commons Attribution 3.0 License. Visitors to this website agree to grant a non-exclusive, irrevocable, royalty-free license to the rest of the world for their submissions to Whitehouse.gov under the Creative Commons Attribution 3.0 License.&lt;br /&gt;DMCA Notice&lt;br /&gt;&lt;br /&gt;The White House respects the intellectual property of others, and we ask users of our Web sites to do the same. In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, subscribers or account holders who are deemed to be repeat infringers. We may also at our sole discretion limit access to our Web site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.&lt;/blockquote&gt;&lt;br /&gt;&lt;br /&gt;&lt;!-- DIGG --&gt;&lt;br /&gt;&lt;div style='float:right; margin-top:4px;'&gt;&lt;br /&gt;&lt;script type='text/javascript'&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src='http://digg.com/tools/diggthis.js' type='text/javascript'&gt;&lt;/script&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-5157157713567396955?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/5157157713567396955/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=5157157713567396955' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/5157157713567396955'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/5157157713567396955'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2009/01/just-quick-note-today.html' title='The White House adopts creative commons'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-953511637766491040</id><published>2008-10-08T11:42:00.006-06:00</published><updated>2009-06-19T00:01:10.401-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='social networking'/><category scheme='http://www.blogger.com/atom/ns#' term='brightkite'/><category scheme='http://www.blogger.com/atom/ns#' term='twitter'/><title type='text'>Brightkite to add an Android Application</title><content type='html'>&lt;!-- DIGG --&gt;Update: The application is now in beta &lt;a href="http://knowtocompete.blogspot.com/2009/06/brightkite-application-for-android.html"&gt;http://knowtocompete.blogspot.com/2009/06/brightkite-application-for-android.html&lt;/a&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;&lt;a href="http://knowtocompete.blogspot.com/2009/06/brightkite-application-for-android.html"&gt;&lt;/a&gt;My favorite location based social networking service, &lt;a href="http://www.brightkite.com/"&gt;Brightkite&lt;/a&gt;, is said to be working on an application for Android, Google's new open source phone operating system. This should allow posts to twitter with location sensing and other services. I can only imagine that the Brightkite website will already work fine using Google's Chrome browser on the Android powered phones even without application.&lt;br /&gt;&lt;br /&gt;It also looks like Brightkite is about to release an application for the iphone as well, and they are showing some &lt;a href="http://getsatisfaction.com/brightkite/topics/is_there_a_date_for_an_iphone_app"&gt;screenshots&lt;/a&gt;.&lt;br /&gt;&lt;br /&gt;The T-Mobile G1, android operating system phone, is supposed to be in Denver on about November 22nd, a month after the official release. This is also when T-Mobile is supposed to get 3G access.&lt;br /&gt;&lt;br /&gt;Brightkite is based in Denver, CO but works anywhere through the web, text messaging, and through mobile browsers.&lt;br /&gt;&lt;div style="float: right; margin-top: 4px;"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;br /&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-953511637766491040?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://getsatisfaction.com/brightkite/topics/will_there_be_an_android_application_and_when' title='Brightkite to add an Android Application'/><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/953511637766491040/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=953511637766491040' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/953511637766491040'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/953511637766491040'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/10/brightkite-to-add-android-application.html' title='Brightkite to add an Android Application'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-964009221565381997</id><published>2008-09-25T15:01:00.001-06:00</published><updated>2008-09-25T15:01:49.636-06:00</updated><title type='text'>KMWorld - Next Generation Communities of Practice</title><content type='html'>&lt;p&gt;Next Generation Communities of Practice: Taking KM to the Next Level with Web 2.0&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Eric Sauve - &lt;a href="http://www.tomoye.com/TomoyeLeadership.html"&gt;http://www.tomoye.com/TomoyeLeadership.html&lt;/a&gt;&lt;/p&gt;&lt;br /&gt;&lt;p&gt;&lt;strong&gt;notes from Eric Sauve's presentation:&lt;/strong&gt;&lt;/p&gt;&lt;br /&gt;&lt;p&gt;communities vs social networking&lt;/p&gt;&lt;br /&gt;&lt;p&gt;design principle #1 - Communities need to prove a range of interactivity:&lt;/p&gt;&lt;br /&gt;&lt;p&gt;    options:     1) basic interaction - mouse only,&lt;/p&gt;&lt;br /&gt;&lt;p&gt;                     2) more advanced interaction - minimal typing,&lt;/p&gt;&lt;br /&gt;&lt;p&gt;                     3) power users or leaders&lt;/p&gt;&lt;br /&gt;&lt;p&gt;design principle #2 - They need to be simple&lt;/p&gt;&lt;br /&gt;&lt;p&gt;design principle #3 - They neeed to create ownership for engagement&lt;/p&gt;&lt;br /&gt;&lt;p&gt;    - enterprise idea: add a voting button similar to digg: helpful? yes /no&lt;/p&gt;&lt;br /&gt;&lt;p&gt;design principle #4 - Let the community do some of the heavy lifting&lt;/p&gt;&lt;br /&gt;&lt;p&gt;    - best practice identification&lt;/p&gt;&lt;br /&gt;&lt;p&gt;&lt;/p&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-964009221565381997?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/964009221565381997/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=964009221565381997' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/964009221565381997'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/964009221565381997'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/kmworld-next-generation-communities-of.html' title='KMWorld - Next Generation Communities of Practice'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-6329135794501019625</id><published>2008-09-25T14:57:00.001-06:00</published><updated>2008-09-25T20:11:13.501-06:00</updated><title type='text'>KMWorld - How to Measure Web 2.0 Content by Carmine Porco</title><content type='html'>&lt;p&gt;Carmine discussed a number of issues around measurements with web 2.0 use in a knowledge management implementation. It seemed to be much more of an all around guide to web 2.0 KM than being specifically about measurement. Unfortunately, although he included a few measurements in the presentation, he didn't focus on how to measure. Also, his presentation was outdated with old figures and references to sites, pages or products that no longer exist.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Carmine's bio: &lt;a href="http://www.prescientdigital.com/about-us/team/carmine-porco-vice-president"&gt;http://www.prescientdigital.com/about-us/team/carmine-porco-vice-president&lt;/a&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;&lt;strong&gt;Here are some notes from the presentation:&lt;/strong&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;The power of groups:&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt; - collective guesses are closer than individual guesses.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt; - Google uses collective intelligence in the page rank&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Web evolution: web 1.0 -&amp;gt; web 2.0&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;publishing -&amp;gt; participation&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;CMS -&amp;gt; wiki&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;taxonomy -&amp;gt; folksonomy&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Sun Microsystems Community Equity - tracks and rewards employees for collaboration&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Webnext - Their portal is supposed to be 90% what an employee cares about, 10% ideas that the organization is pushing down&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Generate data from simple surveys at the end of blog posts, etc.: Did this help? yes / no&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Creating a blog at ehobbies.com doubled the conversion rate (from 2% to 4%)&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt; - the blog doesn't seem to exist anymore though (from my quick search)&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Carmine says not to use a wiki as a Content Management System because there is no control, etc. He does say you can use a wiki with teams with time limits.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt; - I argue that you can have controls on wiki's, and in my practice deploying wiki's on intranets I haven't seen the pandemonium that Carmine says exists. I think they can work, at least for a limited group, as an editable knowledge base.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;He mentioned that some people won't go to your company (work for?) if you ban facebook. He discussed how some companies are using facebook or requiring employees to log on for a certain amount of time.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;He showed &lt;a href="globalincidentmap.com "&gt;globalincidentmap.com&lt;/a&gt; - &amp;quot;a global incident map showing terrorist acts and other suspicious events&amp;quot;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;He suggests using an executive blog that combines posts from various executives including the CEO.&lt;/p&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-6329135794501019625?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/6329135794501019625/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=6329135794501019625' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/6329135794501019625'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/6329135794501019625'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/kmworld-how-to-measure-web-20-content.html' title='KMWorld - How to Measure Web 2.0 Content by Carmine Porco'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-4008947174614837119</id><published>2008-09-25T12:50:00.001-06:00</published><updated>2008-09-25T14:52:11.429-06:00</updated><title type='text'>KMWorld - Sharepoint as a Collaboration Tool - An Independent Evaluation</title><content type='html'>&lt;p&gt;Michael Sampson is vendor independent and vendor neutral . His mission is to help organizations succeed with collaboration endeavors.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;His presentation has parts of his white paper, &lt;em&gt;The 7 Pillars of IT-Enabled Team Productivity: The Microsoft SharePoint 2007 Analysis,&lt;/em&gt; available on his website for a fee, although the shopping cart is down currently. &lt;a href="http://co.michaelsampson.net/sp7p.html"&gt;http://co.michaelsampson.net/sp7p.html&lt;/a&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;&lt;strong&gt;How Sharepoint fares with Michael Sampson's evaluation:&lt;/strong&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Shared access to team data: (passes standards for) separate team space, many types of digital objects, ability for many people to access, &amp;quot;segregated.&amp;quot;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Location Independence: In order to pass it would need connection in the office, out of the office, and on a mobile device. Sharepoint works in a web browser (works), Microsoft Outlook (problems with syncing), Microsoft Groove 2007, Windows Mobile 6 (doesn't automatically sync outlook calendars and tasks from sharepoint). There are ways around the problems, but they aren't practical for users.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;A solution: Colligo Contributer allows offline sharepoint collaboration. It lets users know of sharepoint syncing errors, to avoid conflicts that sharepoint makes it difficult to discover.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Realtime Joint Viewing: synchronous sharing, passing of control, etc - fails on its own but does work if you have other services.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Exchange can not see sharepoint calendars, so you can't do free-busy searches of sharepoint. This makes sharepoint calendars somewhat useless. However, you can create all calendars in outlook and invite sharepoint to use it through email. This is a bit backwards.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Social Engagement Tools: To pass it would need to share &amp;quot;the implicit&amp;quot;, instant messaging, presence &amp;amp; availability, and blogging. This would also work if you have OCS, but without it doesn't work.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Enterprise location independence of  Task Lists: You can't get a single task list that is separate? Can work to some extent if you have CQWP and MOSS 2007.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Collaboration auto discovery - discovery of capability, &amp;quot;who else can help?&amp;quot;, deduced expertise of people, correlated interest between sites. Doesn't work.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Summary: not a mature collaboration platform, would require much additional work, collaboration is only one of the six parts of sharepoint 2007, so you may be satisfied by other things it does.&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;see sharepoint 7 pillars white paper&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;strong speaker, made black or white deductions&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;A final word of advice: make sure you go to training to use sharepoint designer - don't try to use it yourself&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;Michael Sampson has been working hard on a very detailed blog of KMWorld &lt;a href="http://www.michaelsampson.net/"&gt;http://www.michaelsampson.net/&lt;/a&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p&gt;&lt;small&gt;Tags: &lt;a rel="tag" href="http://technorati.com/tag/sharepoint"&gt;sharepoint&lt;/a&gt;, &lt;a rel="tag" href="http://technorati.com/tag/km"&gt;km&lt;/a&gt;, &lt;a rel="tag" href="http://technorati.com/tag/collaboration"&gt;collaboration&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-4008947174614837119?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/4008947174614837119/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=4008947174614837119' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/4008947174614837119'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/4008947174614837119'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/kmworld-sharepoint-as-collaboration.html' title='KMWorld - Sharepoint as a Collaboration Tool - An Independent Evaluation'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-5553541829800072532</id><published>2008-09-24T12:18:00.001-06:00</published><updated>2008-09-24T12:18:04.307-06:00</updated><title type='text'>KMWorld - Aligning the Networked Enterprise</title><content type='html'>&lt;p&gt;Gordon Vala-Webb spoke about using KM 2.0 tools in the workplace with specific examples.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;What is networking? - A relationship between content and communication, also with collaboration involved, all within a context.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Networking has to do with conversing with others, while teams need collaboration. A simple solution used at his company is just collaborative spaces. For this they use Lotus Notes. This restricts collaboration to pre-defined teams though, so a wiki or other KM 2.0 technology would allow for a more flexible collaboration.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;On a different note, Gordon says that customer service related call-centers don't need networking, what they need is good FAQ's to be able to answer questions quickly. I wonder, how do you get KM to work in a call center then?&lt;/p&gt;&lt;br /&gt;&lt;p&gt;&lt;/p&gt;&lt;br /&gt;&lt;p&gt;&lt;/p&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-5553541829800072532?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/5553541829800072532/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=5553541829800072532' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/5553541829800072532'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/5553541829800072532'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/kmworld-aligning-networked-enterprise.html' title='KMWorld - Aligning the Networked Enterprise'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-7215895353021219746</id><published>2008-09-24T10:21:00.001-06:00</published><updated>2008-09-24T10:21:35.072-06:00</updated><title type='text'>KMWorld - Snowden on KM: A Hot Seat Interview</title><content type='html'>&lt;p&gt;Some notes from Mary Boone's interview with Dave Snowden:&lt;/p&gt;&lt;br /&gt;&lt;p&gt;The strategic agenda is going to change. It's going to involve human and social components, not just search. Dave prophesizes that this may doom Google, or at least prevent it from being able to reinvent itself since it so focused on the idea of the search.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;When setting up an intranet, Dave recommends experimenting with freeware. Other than his own product of course, Dave thinks you should try and see what works for your organization. Institute blogs, etc, but don't buy social networking collaboration software, just use the free stuff.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Dave also says that twitter is one of the most useful apps he's used, as it has solved more little problems that just about anything else. He uses twitter to ask a question and possible solutions are presented by others. He even uses it to answer the question of what music to listen to next.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;On KM history, Dave says that KM started with good theory and bad technology, but no we have good technology and no theory. &lt;/p&gt;&lt;br /&gt;&lt;p&gt;On the book &lt;em&gt;Good To Great&lt;/em&gt;, the true explanation of the companies success may lie in them being the first predator in the niche, that was able to dominate it. This reiterates the idea that following others best practices won't necessarily create your own successes. It is context that creates the behavior.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Things that are up and coming: Crews. Dave's notes that crews have a cognitive capacity that exceeds the collective capacity of the individual. His company is looking at mapping roles and assembling crews. &lt;/p&gt;&lt;br /&gt;&lt;p&gt;He is also working on social networking simulations that force people to move across silos. Also, Dave points on that he believes strongly in management. Some KM theories seem to advocate a social freedom and anarchy, but Dave insists that we must have management to keep things organized and working. &lt;/p&gt;&lt;br /&gt;&lt;p&gt;Dave Snowden's site is http://www.cognitive-edge.com/&lt;/p&gt;&lt;br /&gt;&lt;p&gt;&lt;/p&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-7215895353021219746?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/7215895353021219746/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=7215895353021219746' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/7215895353021219746'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/7215895353021219746'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/kmworld-snowden-on-km-hot-seat.html' title='KMWorld - Snowden on KM: A Hot Seat Interview'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-306201713024736885</id><published>2008-09-24T09:43:00.001-06:00</published><updated>2008-09-24T09:43:45.463-06:00</updated><title type='text'>Innovation &amp; Knowledge Management</title><content type='html'>&lt;p&gt;John Kao delivered the opening keynote address on Tuesday morning. The main topic of his speech dealt with the lack of a clear direction towards innovation and also was a pitch to buy his book, among other things.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;First John attempted to define innovation, since it appears to be yet another KM related concept that few people can agree upon. He says that innovation has to be new and has to create value for society. Also, innovation has to be an answer to a question. Innovation for innovation's sake doesn't have value, but if it solves a problem then that is useful.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;According to John, innovation can exist in a number of areas, not just science. We must have the science and technology part of course, but also innovation in design to allow technology to be used by customers, and have innovation in business processes.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;John notes that not only have other countries started to focus on innovation, but they also have picked up enough of the American dream to provide a comfortable standard of living. He spoke about a brain drain taking away America's best and transplanting them in Singapore. Finland and China are also innovation centers he mentions. His main argument for supporting a high standard of living involves the number of Starbucks and other chain stores though.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;The flight of Sputnik appears to have focused the US on innovation previously. And now there just isn't a focus on being as competitive in technology and innovation fields. John notes that with the high number of high school drop-outs that we are in jeopardy of creating a &amp;quot;large class of marginally employable people.&amp;quot; John appears to have a solution though, make him the first advisor to the president focused on innovation. He didn't explicitly state that, but that appears to be his aim.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;More information on John's book can be found at http://www.innovationation.org/&lt;/p&gt;&lt;br /&gt;&lt;p&gt;&lt;/p&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;br /&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-306201713024736885?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/306201713024736885/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=306201713024736885' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/306201713024736885'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/306201713024736885'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/innovation-knowledge-management.html' title='Innovation &amp;amp; Knowledge Management'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-4835121533193869786</id><published>2008-09-23T09:56:00.002-06:00</published><updated>2008-09-23T14:25:31.083-06:00</updated><title type='text'>Welcome &amp; Evening Event - Learning From Mistakes</title><content type='html'>&lt;p&gt;I made it in from the airport just in time to see Dave Snowden instructing the attendees to create their own heaven and hell in the world of knowledge management. The room was setup with small groups surrounding several tables, and each group was constructing timelines and with color coordinated post-it notes. &lt;/p&gt;&lt;br /&gt;&lt;p&gt;The blog on kmworld.com shows some photos of the event and offers a description of the process - &lt;a href="http://kmworldblog.com/2008/09/learning-from-worst-practices/"&gt;http://kmworldblog.com/2008/09/learning-from-worst-practices/&lt;/a&gt;&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Each group defined it's heaven and hell and then found the timeline that got there, in reverse order. By going in reverse it makes it harder to lie to yourself. It is possible that one group's heaven could be another group's hell. &lt;/p&gt;&lt;br /&gt;&lt;p&gt;Dave Snowden had many great stories and observations. According to Dave, &amp;quot;organizations are largely determined by fear of their past common failures.&amp;quot;&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Instead of building best practice databases consider building &amp;quot;worst practice&amp;quot; databases. People like reading stories of failure more than success, or at least are more interested focusing on problems than seeing how to do things right. If people learn to recognize what is wrong, they can avoid it, and are more likely to do so than to copy someone doing things right. He told a story about having a company focus on wrong ways to carry coffee, including a propaganda campaign showing burns and the creation of coffee wardens, that ended up lowering accidents with the carrying of industrial chemicals.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;In the end, negative stories get more attending and carry more learning.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;When telling stories you should suck the listeners in before you get to the message. If you are told the message first, you will try to discount the message while hearing the story. If you're involved in the story, you will accept the message.&lt;/p&gt;&lt;br /&gt;&lt;p&gt;Dave closed the session by urging km professionals to be a part of the solution and not a part of the bureaucratic problem.&lt;/p&gt;&lt;br /&gt;&lt;p style="color:#008;text-align:right;"&gt;&lt;small&gt;&lt;em&gt;Powered by&lt;/em&gt; &lt;a href="http://www.qumana.com/"&gt;Qumana&lt;/a&gt;&lt;/small&gt;&lt;/p&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-4835121533193869786?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/4835121533193869786/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=4835121533193869786' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/4835121533193869786'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/4835121533193869786'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/welcome-evening-event-learing-from.html' title='Welcome &amp;amp; Evening Event - Learning From Mistakes'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-196507825685888542</id><published>2008-09-15T10:26:00.003-06:00</published><updated>2008-09-15T10:41:23.357-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='kmworld08'/><category scheme='http://www.blogger.com/atom/ns#' term='knowledge management'/><title type='text'>KMWorld and Intranets 2008</title><content type='html'>I'll be attending KMWorld and Intranets 2008 in San Jose next week where I'll be blogging and bringing you the latest updates in the world of Knowledge Management. My attendance comes with many thanks to Jane Dysart.&lt;br /&gt;&lt;br /&gt;Stay tuned for posts.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-196507825685888542?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.kmworld.com/kmw08/' title='KMWorld and Intranets 2008'/><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/196507825685888542/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=196507825685888542' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/196507825685888542'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/196507825685888542'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/09/kmworld-and-intranets-2008.html' title='KMWorld and Intranets 2008'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-2867335349001547952</id><published>2008-07-29T10:25:00.001-06:00</published><updated>2008-07-29T10:27:17.009-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='copyright'/><category scheme='http://www.blogger.com/atom/ns#' term='&quot;orphaned works&quot;'/><title type='text'>Orphaned Works Update</title><content type='html'>The American Society of Picture Professionals has put out a new guide relevant to orphaned works. It's called "Best Practices for Locating Copyright Owners of Photographic and Visual Art"&lt;br /&gt;&lt;div style="MARGIN-TOP: 4px; FLOAT: right"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;/div&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.aspp.com/pages/257/189/0/"&gt;http://www.aspp.com/pages/257/189/0/&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-2867335349001547952?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='related' href='http://www.aspp.com/pages/257/189/0/' title='Orphaned Works Update'/><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/2867335349001547952/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=2867335349001547952' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/2867335349001547952'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/2867335349001547952'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/07/orphaned-works-update.html' title='Orphaned Works Update'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-1282471864067229948</id><published>2008-06-16T12:22:00.001-06:00</published><updated>2008-09-09T17:24:30.535-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='#sla2008'/><title type='text'>Knowledge Management at the core</title><content type='html'>Even though I couldn't get into a breakfast meeting this morning (the km breakfast sold out weeks ago) I did squeeze into the KM at the core presentation by Dave Snowden. The topics presented were great and turned much of what I knew about KM on its head, as well as put things into much better focus. I'm going to have to do much more research before I can really discuss many of the concepts discussed and verify how useful they could be but here I hope to display some of the notes that I took. Dave presented ideas so simply that it almost seemed too easy.&lt;br /&gt;&lt;br /&gt;First Dave spoke about not using the usual KM terms of tacit vs explicit knowledge. He said that what we can write down is a very small part of what we know. Instead we can look at ways to improve and influence outcomes and decision making through managing "attractors" that are positive and disrupting the negative attractors. His stories were all great metaphors that allowed easy comprehension of some of these very complex topics and often brought about a 180 degree shift in how one can think about management techniques. Incidentally, the entire presentation should be viewable as a podcast at &lt;a href="http://www.cognitive-edge.com/"&gt;http://www.cognitive-edge.com/&lt;/a&gt; although I don't see it yet.Here's my &lt;a href="http://brightkite.com/images/photo_object/photos/2/8/283590/IMGP0854.jpg"&gt;photo&lt;/a&gt; of the event, so you can see what it looked like.&lt;br /&gt;&lt;br /&gt;Many companies are trying an ordered approach to knowledge management when really they should be using something that fits into their environment which is probably more complex or chaotic.&lt;br /&gt;&lt;br /&gt;Some other topics for more more discussion later:&lt;br /&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;No company has ever been successful following the best practices of another company, ie. just because all successful ceo's play golf doesn't mean your company will be successful if you play golf&lt;br /&gt;&lt;/li&gt;&lt;li&gt;Analogies of ordered systems to traffic lights vs the apparently more effective design of an intuitive roundabout&lt;/li&gt;&lt;li&gt;using "good practices" in situations where there are multiple answers, as using "best practices" only works in ordered systems where there is only one way of doing things&lt;/li&gt;&lt;li&gt;improving weak signal detection (using common techniques only autistics and people that aren't paying attention spot a gorilla) ... really&lt;/li&gt;&lt;li&gt;practice "ritualized dissent"&lt;/li&gt;&lt;li&gt;depending the the environment different km techniques may work, best practices, good practices, emergent, novel&lt;/li&gt;&lt;li&gt;taxonomy is similar to taxidermy&lt;/li&gt;&lt;li&gt;moving from fail-safe to safe-fail&lt;/li&gt;&lt;li&gt;predictive markets are not the "wisdom of crowds"&lt;/li&gt;&lt;li&gt;there are no deep structures in knowledge, we redefine the same words each time we use them&lt;/li&gt;&lt;li&gt;and a nice little trick - in order to test a liar, get them to tell their story backwards.&lt;/li&gt;&lt;/ul&gt;&lt;br /&gt;&lt;div style="MARGIN-TOP: 4px; FLOAT: right"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-1282471864067229948?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/1282471864067229948/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=1282471864067229948' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1282471864067229948'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1282471864067229948'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/06/knowledge-management-at-core.html' title='Knowledge Management at the core'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-1950217992643805158</id><published>2008-06-16T00:42:00.001-06:00</published><updated>2008-06-16T00:43:13.478-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='sla2008'/><title type='text'>First Day at the Special Library Assocation 2008 Convention</title><content type='html'>I started the day rather upset about some basic things. Being that I am here to learn more about knowledge management I was upset that the personal planner on the sla website is basically a useless tool. It has great potential to be used to plan, integrate with other applications, and even let planners know of who is going to be attending what. I'm not sure how many of these concepts were intended to be implemented but I am pretty sure that none of them worked. The news was that on the day before the convention the site was down during a critical printing time. I can't verify that as I was apparently doing other things. The thing that I have noticed was that the comma separated values export to allow importing into outlook doesn't work, as it only record a file with a big error message. I had no intention of printing my schedule and instead wanted to keep everything digital, however the personal planner didn't allow that. It ended up being a schedule that I had no access to at the time of the event, and had to do everything over manually. I feel that intended or not it was a subset of what could be a successful knowledge management system, and yet was a complete failure as a useful tool.&lt;br /&gt;&lt;br /&gt;Further frustrations occurred when getting to the event and registering. Although I got into Seattle on Saturday I waited until Sunday afternoon, when some events were fully starting, to come by the convention center and check in. After getting my handy gray recycled bag and some other stuff I was sent on my way. But where could I go? The expo booths were not yet open. The first lunch meeting sponsored by ebsco was debatable on whether or not I could attend. The info booth gave me some fancy ribbons but not much of a clue. And the already mentioned personal planner was so much digital useless trash. I ended up confused and lacking direction. It wasn't until the first timers event started that I had something to do.&lt;br /&gt;&lt;br /&gt;The first timers meeting was pretty well run, with a good bingo game to get things started and lots of interesting people to meet. I met past presidents, people very involved with web 2.0 technologies and second life, and other students. The food and refreshments were popcorn, nuts, and other indigestables, along with some wonderfully lip staining fruit punch that made me look like I was enjoying otter pops. After all the extroverted networking though I was ready for a nap.&lt;br /&gt;&lt;br /&gt;Returning for the awards ceremony and interview with Vint Cerf I was feeling refreshed and ready for some good quality experiences. It was great to see some people that I met at the first timers event  receiving awards. The rest of it was a sometimes interesting but far too long of an event of clapping for people I've never heard or seen. I was overjoyed when the interview finally started.&lt;br /&gt;&lt;br /&gt;The discussion with Vint Cert was uplifting and invigorating. Many things brought up were so inspirational that I really felt like it gave me a purpose in taking part in the progression of this information revolution. Some of the most interesting things discussed involved intellectual property owners of obsolete software allowing others to use their created files lest they become so much digital trash. He mentioned the fear of standing on a large pile of useless files that nobody could open, and postulated on these ideas to prevent such a hell. He also ballyhooed the idea that information is power and quoted the much more relevant "sharing information is power." This is an axiom for us to live by. Finally, I keenly listened to his descriptions of solar powered internet cafes that used satellites to provide internet access in remote areas. There is a great reason that Vint is such a visionary and internet evangelist.&lt;br /&gt;&lt;br /&gt;Finally I made it over to the Microsoft event, which I originally had no plan to attend, but I'm glad I did.When I first got there it was ridiculously packed, but after some crowd mingling I found some excellent food and an even greater view. I met some great people, professional law librarians and other students from around the country. I even went into a tirade about copyright issues and the wonderfulness that is flickr with a law librarian. It was such a great time.&lt;br /&gt;&lt;br /&gt; &lt;!-- DIGG --&gt;&lt;br /&gt;&lt;div style="float: right; margin-top: 4px;"&gt;&lt;br /&gt;&lt;script type="text/javascript"&gt;&lt;br /&gt;digg_url = "&lt;data:post.url/&gt;";&lt;br /&gt;digg_skin = "compact";&lt;br /&gt;digg_window = "new";&lt;br /&gt;&lt;/script&gt;&lt;br /&gt;&lt;script src="http://digg.com/tools/diggthis.js" type="text/javascript"&gt;&lt;/script&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-1950217992643805158?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/1950217992643805158/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=1950217992643805158' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1950217992643805158'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1950217992643805158'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/06/first-day-at-special-library-assocation.html' title='First Day at the Special Library Assocation 2008 Convention'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-1647531592496318786</id><published>2008-05-06T14:26:00.003-06:00</published><updated>2008-05-06T17:22:30.681-06:00</updated><title type='text'>How to tag photos with your copyright information</title><content type='html'>To add on to my post about orphaned worked I thought I might post some ideas and how-to's about watermarking and embedding tags in your photos.&lt;br /&gt;&lt;br /&gt;One way is to use an invisible watermarking service like &lt;a href="http://www.digimarc.com/"&gt;digimarc.&lt;/a&gt;&lt;br /&gt;But it is expensive and requires a subscription.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;So here are two ways that you can do it for free using my favorite little (and free) image utility, &lt;a href="http://www.irfanview.com/"&gt;IrfanView.&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;The best way, and probably most interesting for a librarian, is to tag your photos with metadata. Images can have EXIF and IPTC data.&lt;br /&gt;&lt;br /&gt;Using IrfanView, go to the thumbnails view - File &gt; Thumbnails (or T)&lt;br /&gt;Select all the photos you want to add data to. (You can hold down the Ctrl key or use shift for multiple selections)&lt;br /&gt;Go to File &gt; JPG Lossless Operations &gt; Set IPTC Data to selected Files&lt;br /&gt;Put in your various metadata. I recommend your name, website address if you have one, email address, year the photo was taken or the time of your last edit, and a message about your copyright or creative commons polices. There are many fields and you can enter lots of information if you wish.&lt;br /&gt;Click Write - You're done!&lt;br /&gt;&lt;br /&gt;This data is great to have in your photos and won't be visible and distracting when looking at it. Flickr can show this data. Theoretically if someone thought your photo was an orphaned work they would check this data and find out who you were.&lt;br /&gt;&lt;br /&gt;This method is not without its flaws though. All you have to do is copy and past the photo and all of the information is gone. Even saving the photo from flickr on any of the different size views does not preserve the data. And, anyone can edit the photo and put their own data in. Still I think this is a good method to have your data in the photo initially.&lt;br /&gt;&lt;br /&gt;You can watermark images the traditional way, which puts whatever little text you want directly on the image, and do it in batch.&lt;br /&gt;&lt;br /&gt;Using IrfanView go to File &gt; Batch Conversion/Rename (or B)&lt;br /&gt;Click the advanced options checkbox and then click the corresponding button.&lt;br /&gt;In the lower right click on "add overlay text" and then the corresponding settings button&lt;br /&gt;put in your copyright info as you want it to appear, and where you want it to appear.&lt;br /&gt;You may also want to click on "overwrite existing files" (if you trust yourself and don't want a backup) and "save files with original date/time" as well as making sure that nothing you don't want checked is checked. Click OK.&lt;br /&gt;Now just add the images you want to watermark, make a note of where they will be saved, double check to make sure its right, and click "start batch." Voila! watermarked photos.&lt;br /&gt;&lt;br /&gt;Personally I find this annoying looking, even if it is small, but getting rid of it is a bit of a pain, so it prevents theft. It is possible to remove them completely with Photoshop, especially if the text is on a plain background.&lt;br /&gt;&lt;br /&gt;Here is a tutorial on more advanced watermark implementations that shows how to create them and how they can be removed. The end result is a photo you probably wouldn't want to look at anyway because it has a giant watermark on it.&lt;br /&gt;&lt;a href="http://photoshoptutorials.ws/photography-tutorials/workflow/creating-safe-and-effective-watermarks.html"&gt;http://photoshoptutorials.ws/photography-tutorials/workflow/creating-safe-and-effective-watermarks.html&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;There is actually a copyright tag in both EXIF and IPTC data, but it appears to only be used on flickr.&lt;br /&gt;&lt;a href="http://picurl.org/development/wiki/MetadataCategories"&gt;&lt;br /&gt;http://picurl.org/development/wiki/MetadataCategories&lt;/a&gt; - information about metadata tagging, EXIF and IPTC tags, and how they work on flickr.com and in Google Picasa&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-1647531592496318786?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/1647531592496318786/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=1647531592496318786' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1647531592496318786'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/1647531592496318786'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/05/how-to-tag-photos-with-your-copyright.html' title='How to tag photos with your copyright information'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-7228423590004138270.post-9072744331957073233</id><published>2008-05-06T09:24:00.010-06:00</published><updated>2008-06-02T08:55:44.022-06:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='copyright'/><title type='text'>The Orphaned Works Act and You</title><content type='html'>There has been some hubbub going around recently about the new orphaned works act -&lt;br /&gt;&lt;h2 style="font-weight: normal;"&gt;&lt;a href="http://www.thomas.gov/cgi-bin/query/z?c110:H.R.5889:"&gt;&lt;span style="font-size:85%;"&gt;H.R.5889&lt;span style="font-weight: bold;"&gt; - &lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;span style="font-size:85%;"&gt;&lt;a href="http://www.govtrack.us/congress/billtext.xpd?bill=s110-2913"&gt;S. 2913&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/h2&gt;The first information I received on this was an email warning everyone to beware of this bill. It discussed how we'd have to register everything we created with a commercial copyright office and we'd lose all are rights if we didn't. This does not appear to be the case.&lt;br /&gt;&lt;br /&gt;The reason to enact this legislation is that there are lots of works that are not attached to information about who created them. Many libraries and archives are full of orphaned works. Copyright law keeps getting extended so that it takes longer and longer for works to become part of the public domain. Because many of these works aren't linked to a creator they can't be used until they are so old they are useless or destroyed by time. The purpose of copyright law is to foster creativity and innovation by protecting the rights of the creator, but still allow innovation and use when the copyright runs out. The idea of orphaned works is to allow the use of works if nobody is taking credit for them.&lt;br /&gt;&lt;br /&gt;Sharing of information is an increasingly important part of our society and helps things to go forward and progress. If works can not be shared because their creators can't be found this can greatly stifle innovation. It's in our best interest to allow the sharing of content whenever possible, and also to protect the rights of the artists and content creators to benefit from their creations. The important thing here as with so many things is balance.&lt;br /&gt;&lt;br /&gt;It seems that the best thing to do with this legislation is to support it as long as it does protect artists and creators that are taking credit for their work. The &lt;a href="http://www.capwiz.com/sla/issues/alert/?alertid=11330676"&gt;Special Libraries Association&lt;/a&gt; is supporting the bill as long as the "dark archive" portion is removed. Incidentally the "dark archive" portion is the part, in the house bill only, that requires someone who wants to use an orphaned work to file with the copyright office before using it. This is meant to protect artists and would keep a record at the copyright office of use of the work. Library groups don't think it would actually help the content creators though and would increase the cost of compliance substantially. It appears that this point is where the real debate should be.&lt;br /&gt;&lt;br /&gt;The basic premise of this bill is that before using a work attempts must be made to find the copyright holders and get their permission. If after a “reasonably diligent” search that information can't be found then it can be considered an orphaned work and may be used. If you create content and can be found then work can't be used without your permission.&lt;br /&gt;&lt;br /&gt;Things that content creators can do to protect their works:&lt;br /&gt;tag works with your information - include your name or other contact information in the EXIF or ID3 data of files that are made available.&lt;br /&gt;put credits on works - especially with videos&lt;br /&gt;watermark images - &lt;a href="http://www.digimarc.com/mypicturemarc/"&gt;Digimarc &lt;/a&gt;is an invisible solution that offers some protection&lt;br /&gt;keep your contact information up to date - on your website&lt;br /&gt;if possible register your works with the copyright office.&lt;br /&gt;- &lt;a href="http://www.copyright.gov/register/"&gt;http://www.copyright.gov/register/&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;The above suggestions are from &lt;a href="http://www.blogherald.com/2008/04/28/what-orphan-works-could-mean-to-bloggers"&gt;Jonathan Bailey's blog&lt;/a&gt;, which has a great discussion of this issue.&lt;br /&gt;&lt;br /&gt;Here's my post about how to watermark and tag photos: &lt;a href="http://knowtocompete.blogspot.com/2008/05/how-to-tag-photos-with-your-copyright.html"&gt;How to tag photos with your copyright information&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Even without this legislation many copyright holders have had works used without their permission and have had difficulty getting payment for use through the courts. Registration with the copyright office can make this much easier - but is not totally required like some emails and comments on this bill would lead you to believe. The bill provides for "fair" compensation should you find out your works are being used without your permission. After you get your fair compensation you are entitled to charge whatever you wish for future use as you still own your work and now users know who you are. Claims that you will lose ownership without registration are unfounded.&lt;br /&gt;&lt;br /&gt;I think we do need some legislation to allow sharing of works while they are still of some use. I think it's somewhat like the open source movement, but instead of people creating content for all to use from the start it takes works that are neglected and makes them useful again. Instead of being afraid of sharing we should see how we can use it most effectively.&lt;br /&gt;&lt;br /&gt;Some links to related articles:&lt;br /&gt;audio commentary and interview that says creators will lose all their rights - &lt;a href="http://www.youtube.com/watch?v=CqBZd0cP5Yc"&gt;http://www.youtube.com/watch?v=CqBZd0cP5Yc&lt;/a&gt; - from theweeklynews&lt;br /&gt;&lt;a href="http://uflib-copyright.blogspot.com/"&gt;http://uflib-copyright.blogspot.com/&lt;/a&gt; - another discussion about supporting the bill&lt;br /&gt;&lt;a href="http://www.popphoto.com/popularphotographyfeatures/5001/grand-theft-photo.html"&gt;http://www.popphoto.com/popularphotographyfeatures/5001/grand-theft-photo.html&lt;/a&gt; - This doesn't mention current legislation changes in this bill but does mention how works are being stolen and used as orphaned works now - it encourages copyright registration&lt;br /&gt;&lt;a href="http://www.opencongress.org/bill/110-h5889/show"&gt;http://www.opencongress.org/bill/110-h5889/show&lt;/a&gt; - more discussion of this bill in legal terms&lt;br /&gt;&lt;a href="http://www.blogherald.com/2008/04/28/what-orphan-works-could-mean-to-bloggers"&gt;Jonathan Bailey's blog&lt;/a&gt; - discussed above&lt;br /&gt;&lt;a href="http://creativecommons.org/"&gt;http://creativecommons.org/&lt;/a&gt; - Creative Commons gives you much more options for protecting and sharing your work, although I'm not sure about enforcement&lt;br /&gt;&lt;a href="http://www.copyright.cornell.edu/public_domain/"&gt;http://www.copyright.cornell.edu/public_domain/&lt;/a&gt; The current term limits on copyright and when things becomg public domain&lt;br /&gt;&lt;a href="http://tineye.com/login"&gt;http://tineye.com/login&lt;/a&gt; software that claims to be able to search for images, especially on flickr, even if it has been cropped or altered. I will attempt to use this service and comment on it if I get the beta invite.&lt;br /&gt;&lt;a href="http://photobusinessforum.blogspot.com/2008/06/orphan-works-unique-set-of-myths-and.html"&gt;http://photobusinessforum.blogspot.com/2008/06/orphan-works-unique-set-of-myths-and.html&lt;/a&gt;&lt;br /&gt;- a good examinations of the "myths" of the bills - although it doesn't consider the main purpose of the bills&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/7228423590004138270-9072744331957073233?l=knowtocompete.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://knowtocompete.blogspot.com/feeds/9072744331957073233/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=7228423590004138270&amp;postID=9072744331957073233' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/9072744331957073233'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/7228423590004138270/posts/default/9072744331957073233'/><link rel='alternate' type='text/html' href='http://knowtocompete.blogspot.com/2008/05/orphaned-works-act-and-you.html' title='The Orphaned Works Act and You'/><author><name>Guy Mason</name><uri>http://www.blogger.com/profile/15213106041124027817</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://4.bp.blogspot.com/_j7Qp3Sgp9-4/SNPqdv20QpI/AAAAAAAAApM/2ItRdj_xwrM/S220/5fdf480f-d2f3-461a-b534-1a27ea6be56b.jpg'/></author><thr:total>2</thr:total></entry></feed>
